{"id":4578,"date":"2025-07-24T13:06:04","date_gmt":"2025-07-24T11:06:04","guid":{"rendered":"https:\/\/www.escience.ac.za\/?p=4578"},"modified":"2025-07-24T13:06:13","modified_gmt":"2025-07-24T11:06:13","slug":"using-discrete-emotions-and-review-discrepency-to-predict-the-helpfulness-of-mobile-app-reviews","status":"publish","type":"post","link":"https:\/\/www.escience.ac.za\/index.php\/2025\/07\/24\/using-discrete-emotions-and-review-discrepency-to-predict-the-helpfulness-of-mobile-app-reviews\/","title":{"rendered":"Using discrete emotions and review discrepency to predict the helpfulness of mobile app reviews"},"content":{"rendered":"<p><strong>Researcher<\/strong>: Mpho Modise, University of the Witwatersrand, Johannesburg<br><strong>Supervisor<\/strong>: Dr S. Verkijika, University of the Witwatersrand, Johannesburg<\/p><p>In our digital lives, smartphones have become indispensable tools, and the Google<br>Play Store stands as a central platform for mobile applications. User reviews on this<br>platform significantly influence consumer decisions. Nevertheless, the sheer volume<br>of reviews poses a formidable challenge. To address this issue, this study suggests a<br>comprehensive approach employing algorithms to assess the quality, relevance, and<br>credibility of reviews.<\/p><div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"792\" src=\"https:\/\/www.escience.ac.za\/wp-content\/uploads\/2025\/07\/Poster-Mpho-Modise-red-1024x792.jpg\" alt=\"\" class=\"wp-image-4579\" srcset=\"https:\/\/www.escience.ac.za\/wp-content\/uploads\/2025\/07\/Poster-Mpho-Modise-red-1024x792.jpg 1024w, https:\/\/www.escience.ac.za\/wp-content\/uploads\/2025\/07\/Poster-Mpho-Modise-red-300x232.jpg 300w, https:\/\/www.escience.ac.za\/wp-content\/uploads\/2025\/07\/Poster-Mpho-Modise-red-768x594.jpg 768w, https:\/\/www.escience.ac.za\/wp-content\/uploads\/2025\/07\/Poster-Mpho-Modise-red-1536x1189.jpg 1536w, https:\/\/www.escience.ac.za\/wp-content\/uploads\/2025\/07\/Poster-Mpho-Modise-red-2048x1585.jpg 2048w, https:\/\/www.escience.ac.za\/wp-content\/uploads\/2025\/07\/Poster-Mpho-Modise-red-600x464.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div><p>&nbsp;<\/p><p><\/p>","protected":false},"excerpt":{"rendered":"<p>Researcher: Mpho Modise, University of the Witwatersrand, JohannesburgSupervisor: Dr S. Verkijika, University of the Witwatersrand, Johannesburg In our digital lives, smartphones have become indispensable tools, and the GooglePlay Store stands as a central platform for mobile applications. User reviews on thisplatform significantly influence consumer decisions. Nevertheless, the<\/p>\n","protected":false},"author":3,"featured_media":4493,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-4578","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-capstone-projects"],"_links":{"self":[{"href":"https:\/\/www.escience.ac.za\/index.php\/wp-json\/wp\/v2\/posts\/4578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.escience.ac.za\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.escience.ac.za\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.escience.ac.za\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.escience.ac.za\/index.php\/wp-json\/wp\/v2\/comments?post=4578"}],"version-history":[{"count":1,"href":"https:\/\/www.escience.ac.za\/index.php\/wp-json\/wp\/v2\/posts\/4578\/revisions"}],"predecessor-version":[{"id":4580,"href":"https:\/\/www.escience.ac.za\/index.php\/wp-json\/wp\/v2\/posts\/4578\/revisions\/4580"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.escience.ac.za\/index.php\/wp-json\/wp\/v2\/media\/4493"}],"wp:attachment":[{"href":"https:\/\/www.escience.ac.za\/index.php\/wp-json\/wp\/v2\/media?parent=4578"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.escience.ac.za\/index.php\/wp-json\/wp\/v2\/categories?post=4578"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.escience.ac.za\/index.php\/wp-json\/wp\/v2\/tags?post=4578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}